Building Management

Mori Building’s mixed-use developments are composed of diverse stakeholders, including residents, workers, and visitors. To ensure our urban complexes remain comfortable and appealing for everyone, and to maintain their safety and security for the next 50 or 100 years, Mori Building manages everything in-house, from development and design to facility management.

While simply called “facility management,” the work spans a wide range of areas, from disaster preparedness to security, cleaning, greenery management, facility equipment maintenance, and logistics management. For example, Roppongi Hills alone employs a management staff of around 2,000 people. Every staff member strives to maintain hospitality that rivals that of hotel staff, welcoming visitors to the complex and those that live and work there. Even security personnel, when welcoming guests, do so in the mindset of representing the complex. It is not only the facilities that are at state-of-the-art level. Each and every personnel possesses a high level of awareness to protect the city. To maintain the complex beautiful. We believe that that is an important factor in ensuring our urban complexes continue to be safe, secure, and comfortable.

Most developers outsource the management operation to subsidiaries. However, we handle everything in-house, from development and design to facility management, which allows us to quickly respond to onsite issues and seamlessly share insights gained in the field throughout the company. We then leverage this experience in our next urban development project. In addition, as a disaster prevention hub contributing to the community, we implement earthquake countermeasures from both tangible and intangible perspectives based on the concept of “cities to escape to, rather than flee from.” We also take measures to conserve electricity and reduce CO2 emissions through energy-saving initiatives.